Help Desk Technician – Nashville, TN
Responsibilities
Responsible for desktop problem analysis, trouble-shooting, resolution as required on various computing products and technologies. As a member of the Helpdesk Shared Services team, the Helpdesk Technician will be responsible for opening, monitoring, tracking and delivering Helpdesk services and support incident requests nationwide - abiding by Salem Corporate ITSS standard policies and procedures. The Helpdesk Technician will be responsible for establishing, implementing, securing, patching, documenting, and maintaining Salem’s existing and future Desktop, Laptop and Printer standard configuration deployments. This individual will facilitate execution of orderly rollouts of the aforementioned desktop systems and applications throughout he companies’ nationwide locations – while working together with vendors, service providers and other Salem technical staff to insure the highest levels of system availability and customer service.
This position will require that the employee carry a company assigned cell phone, pager or other such remote communications device and participate in 24 x 7 on-call support rotation with other Salem technical staff.
Must currently live in or near the Nashville, TN area
Desired Job Experience: Minimum of 5+ years in IT Helpdesk support
Desired Education or Degree: Some College preferred, H.S. Diploma or equivalent a must.
Job Location-Nashville, TN
Position Type-Full-Time/Regular
Salem Media Group offers a competitive salary based upon experience and a
comprehensive benefit package as well as 10 paid holidays and paid vacation.
Please visit our website at www.salemmedia.com, click on Careers to apply online.
Salem Media Group is an Equal Opportunity Employer
Salem Media Group is America’s leading radio broadcaster, Internet content provider, and magazine and book publisher targeting audiences interested in Christian and family-themed content and conservative values. In addition to its radio properties, Salem owns Salem Radio Network, which syndicates talk, news and music programming to approximately 2,000 affiliates; Salem Radio Representatives, a national radio advertising sales force; Salem Web Network, a leading Internet provider of Christian content and online streaming; and Salem Publishing, a leading publisher of Christian themed magazines. Salem owns and operates 99 radio stations, with 61 stations in the nation’s top 25 markets – and 29 in the top 10. Each of our radio properties has a full portfolio of broadcast and digital marketing opportunities.